customer service
 
How to place your order
Volume discounts
Order acknowledgements
Ship dates & delivery
Shipping & handling
Shipping errors, partial shipments & back orders
Payment options
Payment methods
Cancellations, additions, refunds
Exchanges
Availability & Inventory
Offer Terms & Conditions
PAYMENT OPTIONS
PARTIAL PAYMENT: A 25% deposit required when placing your order, with the balance due two weeks before your assigned shipping date.
• PLEASE NOTE: Personal and studio checks take three weeks to clear. When paying your balance due, in order to avoid delays in shipping, we strongly suggest you use a cashier's check, money order, certified check, or one of the following credit cards: Visa, MasterCard, American Express.
• In the event your balance due is not paid two weeks before your assigned shipping date, your order will be automatically shipped C.O.D. for the balance due amount, and will be subject to an additional $9.00 C.O.D. charge.

FULL PAYMENT: When placing your order, your best value is to pay for your order in full and receive your volume discount. You may pay for your order with a check, cashier's check, money order, certified check, or one of the following credit cards: Visa, MasterCard, or American Express.

NEED MORE INFORMATION?
We’re available to help you place your order, follow-up on existing orders, provide information, order catalogs, or check on product availability.
Please call us toll free at 1.800.477.5410, M-F 8:00 am – 4:30 pm CDT.